Offer subject to ad approval, valid registration, and acceptance of the TikTok for Business standard terms and conditions. Advertisers will not be notified once the promotional credit is exhausted. Advertisers can suspend their ads anytime before the promotional credit amount is exhausted if they do not wish to receive additional advertising charges. Advertisers will be charged for all advertising that exceeds the promotional credit. Terms and Conditions apply for online advertising promotional credits Promotional codes for Automatic Payments and Monthly Invoicing are coming soon. We advise you to look at our payment terms We will recommend you to make an initial payment that's a little more than the requirement, because TikTok Ads may stop serving your ads before the whole amount is spent.įor example: If you set your bidding price as $3 and you only have $2 dollar left in your account, your remaining $2 will not be consumed. ![]() You'll need to activate the code by its expiration date and then meet the requirements mentioned in the promotional material.įor Example: If the offer says you need to spend 10,000 JPY (excluding taxes) within 31 days, you'll need to make an advance payment of at least 10,000 JPY + Tax and also spend them entirely by accruing enough clicks within 31 days.Īfter spending the required amount, you'll typically see the credit appear on your Settings -> Payment page within 1 day. How promotional codes work with different payment settings?Ĭurrently, we only offer promotional codes to advertisers who pre-load/credit their Ad accounts in advance. Once your promotional code was activated, you will see a progress bar on the TikTok Ads Manager homepage. How do I know if my promotional codes are successfully activated? If you spent 10,000 JPY before entering the code, that amount won't count toward your offer. ![]() Note: We only count the amount you spend after activating the code. After filling in your coupon code, click Activate. Click the Redeem Coupon button in the upper-right corner of the page. You will have to manually activate the promo code within 14 days of receiving your promo code following these steps No worries for this kind of cases, we will make sure your coupon credits will appear in your account within several hours. Note: It takes time to calculate your Spend, which means you might see your Spend has already meet certain criteria but you still have not received your coupon credits. After spending 10,000 JPY (excluding taxes), you'll then see the 10,000 JPY credit appear in your account within 1 day. Through either method mentioned above, in order to get the 10,000 JPY credit, you should make sure your promo codes are activated and then get at least 10,000 JPY worth of spendings (excluding taxes) after activating the code. When you successfully create your account, your promo code will be activated thereafter. This might typically occur when we are offering some special promotions to new-registered account. Your promo code will be automatically activated by TikTok Ads Manager: How to activate the promo codes and get credits?įor example, we might have an offer like "Spend 10,000 JPY, Get 10,000 JPY." Normally there are 2 ways to activate this offer. Be sure to check the terms that came with your promotional code for details about your offer. The Coupons or Vouchers offer a credit to an advertiser's account and sometimes require you to meet certain criteria before the credit will show up in your account. Promotional codes, also known as Coupons or Vouchers, will occasionally be given out by TikTok Ads Manager to some advertisers as a part of special offers. ![]() Some basic knowledge of promotional codes ![]() Note: The following article is currently only applicable for self-service customers in Vietnam, Japan, Taiwan, Malaysia, Indonesia and Thailand.
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